To withdraw from your contract, you can submit your notice of withdrawal online through our Withdraw from the Contract page. Alternatively, you can notify us of your withdrawal within the statutory period via our contact page or by email at info@chincheckgermany.com.
If possible, please provide your name, order number, and the items concerned. You are not required to provide a reason. To meet the withdrawal deadline, you only need to send your notice of withdrawal before the withdrawal period expires.
The full terms and conditions as well as the model withdrawal form can be found in our withdrawal information. Information regarding the return process can be found under Returns & Withdrawal.