CCG hat

Worldwide express shipping

We ship worldwide free of charge via express delivery. Orders are typically prepared for shipment and handed over to our shipping partner within 1-2 business days.

Delivery times

Delivery typically takes 2–5 business days, depending on the recipient country and regional delivery. This information is for guidance only and is not binding.

Shipping confirmation

After shipment, you will receive a confirmation with your tracking number and access to our returns portal.

return

Unused items can be returned within 14 days of receipt.

Conditions

The item must be unworn, undamaged, and complete. Packaging, labels, and accompanying materials must be in their original condition.

Returns process

Returns portal: Use the link in your shipping confirmation.
Return label: After registration you will receive a prepaid label by email.
Return: Drop off the package at a collection point of the shipping partner.
Refund: After review, the refund will be processed within 3-5 working days to the originally used payment method.

Customer service

Our customer service team is available to answer any questions you may have.
Contact: info@chincheckgermany